TERMS AND CONDITIONS OF TRADE
- DEFINITIONS
Unless the context otherwise requires, the following terms shall have the meanings respectively ascribed to them.
The “Customer” shall mean the customer named in the Account Application Form or referred to in other relevant documents and shall, unless the context otherwise requires, include its employees and agents.
The “Company” shall mean Mr Pure Aussie Water Vendors Pty Ltd (ABN 29101307751) trading as Mr Pure or Mr Pure Water and shall unless the context otherwise requires, include its employees and agents.
The “Goods” shall mean any goods, products or services offered for sale by the Company.
“ONLINE” shall mean the process of placing orders via the internet eShop located at www.mrpurewater.com.
“COD” shall mean Cash on Delivery. “FAX” shall mean a valid Facsimile via the Company FAX telecoms number.
- ORDERS
2.1 Customers may place orders verbally, in writing, by FAX or the ONLINE service.
2.2 The Company reserves the right at all times to refuse to accept any order from the Customer without giving reasons.
2.3 Once an order is placed by the Customer and accepted by the Company, if the Customer thereafter wishes to cancel or vary the order, the Customer may be liable for costs, if any, incurred by the Company up to that point in time.
2.4 Goods sourced either locally or overseas, specifically to fullfil an order may not be cancelled or varied unless agreed by the Company.
2.5 All cancellations or variations must be in writing.
- TERMS
3.1 Terms of payment are either Credit Card payment with the order or on delivery of the goods where payment is COD.
3.2 Where the Company agrees to grant the Customer credit, the terms of payment are strictly seven (7) days calculated from the date of the invoice, unless otherwise agreed in writing.
- DELIVERY AND RISK
4.1 Delivery of goods shall be effected by the Company to the Customer subject to availability, and without any liability on behalf of the Company for any delays.
4.2 Once the goods have been delivered by the Company to the site of the Customer, all risk in and to the goods shall pass to the Customer.
- PAYMENT
5.1 Payment is only received by the Company when it receives cash or when the proceeds of other methods of payment are credited and cleared to the Company bank account.
5.2 The Customer acknowledges that the Company may impose a $35 charge for returned cheques.
- CLAIMS
6.1 All claims for any damage and/or defect in the goods purchased by the Customer must be made to the Company in writing within 24 hours of delivery of the goods otherwise the goods are deemed to be received in good order and condition.
6.2 As the Company has a 100% SATISFACTION GUARANTEE the Company will replace those items the Customer deems to have poor quality or condition of the Goods by the next day or with the next delivery to the Customer.
- DISPUTED CHARGES
7.1 If a Customer in good faith disputes any invoiced charges, the customer may withhold the disputed amount, but only if on or before the payment due date;
7.1.1 The undisputed amount is paid in full, and
7.1.2 Notice in writing of the dispute is given to the Company, setting out details of the amount disputed, the reasons for the dispute, and the basis for calculating the disputed amount.
7.2 The Company will investigate all disputes.
7.3 If the amount is found to be payable (in whole or in part), then the Customer must pay that amount within 7 days of receiving notice and the basis of the decision.
7.4 Invoiced charges that are not disputed in good faith within 14 days of the date of an invoice will be deemed to be correct.
~end~
hi we would like to know how much it would cost to get orara valley spring water to drink at home please. we have six people in our family. thanks
Hi Michelle
As I have said to you in a previous email it is very easy to have Orara Valley Springwater for you and your family, $8 including delivery per 15 lt bottle is a special price for 18 months from your first delivery*. Simply phone us and have a delivery within 24 hours depending where you are.
(*special available till march 2011)